905.597.7373

Contact Us

Green Lane Animal Hospital in Thornhill, Ontario

Please give us a call or send us an email to get a hold of us. We are happy to assist you!

Contact Us
Phone: 905.597.7373
Email: greenlanefrontdesk@gmail.com

Our Location
392 John St.
Thornhill, ON
L3T 5W6
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We are located in Thornhill, between Aileen Road and John Street.

Hours of Operation
Monday and Wednesday: 8:00am – 6:00pm
Tuesday and Thursday: 8:00am – 8:00pm
Friday: 8:00am – 5:00pm
Saturday: 9:00am – 1:00pm
Sunday: CLOSED

After-Hours Emergency
For after-hours emergencies, please contact Toronto Veterinary Emergency Hospital (TVEH) by calling 416.247.8387. They are located at 21 Rolark Drive in Toronto.

For holiday hours and all other inquiries, please give us a call.

 

Last updated: October 18, 2021

*NEW CLIENTS AND NEW PATIENTS ARE ALWAYS WELCOME!*

The time has come to begin our reopening process! We cannot believe it has been over a year since we’ve had you all in the clinic but we are excited and eager to welcome you back. Please read carefully below for our updated policies and protocols.

SAFETY MEASURES TO KEEP EVERYONE SAFE

  • Effective October 20, 2021, we will be allowing vaccinated clients in the clinic for doctors’ appointments only. Technician appointments and medication/food pick up will continue to be curbside to control the amount of people in the clinic at any given time.
  • We will be allowing one client to accompany their pet in the appointment. Because we will only be allowing one client in at a time, we will not be able to permit children to accompany their parents. There is a strict one-client rule due to the size of our examination rooms.
  • When you arrive for your appointment, please give the clinic a call at 905-597-7373. A Client Care Representative will either let you know the technician is ready to meet you at the door or will retrieve a phone number if we are not quite ready yet.
  • A technician will meet you at the front door. Please have your vaccine passport/identification ready at this time. The technician will also ask you a few COVID-19 Screening questions before guiding you into the clinic.
  • Face masks are still required to enter the hospital and must be worn properly at all times within the clinic and when interacting with our team members outside.
  • Please sanitize your hands upon entry.
  • Continue the use of credit cards as the preferred payment method.
  • FOOD AND PRESCRIPTION ORDERS

    We appreciate advance notice for food and prescription refills. Please call 905.597.7373 upon arrival at the FRONT DOOR and a receptionist will be out with your order right away. For faster service, we suggest ordering pet supplies and food through our online store. Delivery is free with purchases over $100.00. It's easy! Just click ONLINE STORE on our website to sign up.

    HOURS OF OPERATION:

    Monday and Wednesday: 8:00am - 6:00pm
    Tuesday and Thursday: 8:00am - 8:00pm
    Friday: 8:00am - 5:00pm
    Saturday: 9:00am - 1:00pm
    Sunday: CLOSED

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Green Lane Animal Hospital