Behavioural Counselling for Pets

Behavioural counselling is a corrective practice used to guide pets and their owners into a habitable relationship. Sometimes pets exhibit aggressive or disruptive behaviour that makes it difficult, and even dangerous, for them to be around other animals or people. Our veterinarians can provide resources and techniques that will teach your pet how to behave well. To learn more about our consultations, call us at 905.597.7373.

What is considered bad behaviour in pets?

Our behavioural consultations don’t just treat “bad” behaviour. We help your pet get comfortable expressing themselves in a healthier way. Some of your pet’s disruptive actions are simply signs of anxiety. A common condition in pets is separation anxiety. When you’re away from home they may destroy furniture or urinate indoors. They may even excessively bark, chew and lick themselves, which can cause hot spots on their body. Pets, like cats, may even be extremely territorial and will spray the inside of your home. Aggression isn’t the only behaviour that concerns us. Once we understand the reason for their behaviour, we can find a technique to restrict their actions.

What happens during the consultation?

These sessions are an opportunity for owners to share their concerns about their pet’s behaviour. We will ask questions about their history, like their former owners and where they were adopted. Sometimes, pets display behaviour associated with trauma from their previous homes. This could be an indication they’ve developed anxiety and need support. We will provide advice regarding the correction of these problems and teach you how to make your home a safe space. After each session, you will have at home exercises to practice with your pet.

How often should I bring my pet in for consultations?

The frequency of your pet’s appointments will vary depending on the kind of behaviour we’re trying to correct and how fast they improve. Our veterinarians will discuss this with you and let you know if they would like to have more appointments. It can take 1 or 2 sessions or it could be an ongoing process. The most important factors are that your pet feels supported and their changed behaviour is permanent.

Last updated: October 18, 2021


The time has come to begin our reopening process! We cannot believe it has been over a year since we’ve had you all in the clinic but we are excited and eager to welcome you back. Please read carefully below for our updated policies and protocols.


  • Effective October 20, 2021, we will be allowing vaccinated clients in the clinic for doctors’ appointments only. Technician appointments and medication/food pick up will continue to be curbside to control the amount of people in the clinic at any given time.
  • We will be allowing one client to accompany their pet in the appointment. Because we will only be allowing one client in at a time, we will not be able to permit children to accompany their parents. There is a strict one-client rule due to the size of our examination rooms.
  • When you arrive for your appointment, please give the clinic a call at 905-597-7373. A Client Care Representative will either let you know the technician is ready to meet you at the door or will retrieve a phone number if we are not quite ready yet.
  • A technician will meet you at the front door. Please have your vaccine passport/identification ready at this time. The technician will also ask you a few COVID-19 Screening questions before guiding you into the clinic.
  • Face masks are still required to enter the hospital and must be worn properly at all times within the clinic and when interacting with our team members outside.
  • Please sanitize your hands upon entry.
  • Continue the use of credit cards as the preferred payment method.

    We appreciate advance notice for food and prescription refills. Please call 905.597.7373 upon arrival at the FRONT DOOR and a receptionist will be out with your order right away. For faster service, we suggest ordering pet supplies and food through our online store. Delivery is free with purchases over $100.00. It's easy! Just click ONLINE STORE on our website to sign up.


    Monday and Wednesday: 8:00am - 6:00pm
    Tuesday and Thursday: 8:00am - 8:00pm
    Friday: 8:00am - 5:00pm
    Saturday: 9:00am - 1:00pm
    Sunday: CLOSED

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Green Lane Animal Hospital