Microchipping for Pets

One of the most important things every pet owner should know about microchipping is that it is not a tracking device. Microchips are only activated if your pet is found, brought to a shelter or veterinarian’s office and the chip is scanned. The chip carries a pet owner’s contact information. If your number and address are not updated, you and your pet will be very difficult to reunite. To get your pet set up with their own microchip, book an appointment by calling us at 905.597.7373.

Does every shelter or veterinarian office have a scanner?

We can’t guarantee that every institution working with animals or pets has a scanner (due to funding or other setbacks) but we can confidently say that most do. Community’s that center pet care understand they can wander too far and get lost. As a result, they will usually have a scanner to ensure owners and their furry family members are reunited. To help us help you, ensure your contact information is updated if you move or change phone numbers.

How do I update my contact information?

When you come in for an appointment to get your pet microchipped we will provide you with forms to fill with your contact information. These forms will connect you with a pet registry service. However, there are many different kinds of pet registries, with different benefits, and you’re welcome to choose a service that best serves your interests. Regardless, once your pet is microchipped they must be registered in order for your documentation to exist in the registry. Afterwards you can login or call the company to make the appropriate changes to your contact information when you’re ready.

Last updated: October 18, 2021


The time has come to begin our reopening process! We cannot believe it has been over a year since we’ve had you all in the clinic but we are excited and eager to welcome you back. Please read carefully below for our updated policies and protocols.


  • Effective October 20, 2021, we will be allowing vaccinated clients in the clinic for doctors’ appointments only. Technician appointments and medication/food pick up will continue to be curbside to control the amount of people in the clinic at any given time.
  • We will be allowing one client to accompany their pet in the appointment. Because we will only be allowing one client in at a time, we will not be able to permit children to accompany their parents. There is a strict one-client rule due to the size of our examination rooms.
  • When you arrive for your appointment, please give the clinic a call at 905-597-7373. A Client Care Representative will either let you know the technician is ready to meet you at the door or will retrieve a phone number if we are not quite ready yet.
  • A technician will meet you at the front door. Please have your vaccine passport/identification ready at this time. The technician will also ask you a few COVID-19 Screening questions before guiding you into the clinic.
  • Face masks are still required to enter the hospital and must be worn properly at all times within the clinic and when interacting with our team members outside.
  • Please sanitize your hands upon entry.
  • Continue the use of credit cards as the preferred payment method.

    We appreciate advance notice for food and prescription refills. Please call 905.597.7373 upon arrival at the FRONT DOOR and a receptionist will be out with your order right away. For faster service, we suggest ordering pet supplies and food through our online store. Delivery is free with purchases over $100.00. It's easy! Just click ONLINE STORE on our website to sign up.


    Monday and Wednesday: 8:00am - 6:00pm
    Tuesday and Thursday: 8:00am - 8:00pm
    Friday: 8:00am - 5:00pm
    Saturday: 9:00am - 1:00pm
    Sunday: CLOSED

    Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

    - The team at Green Lane Animal Hospital